Privacy:

This Privacy Policy describes how the personal data of users who access and use the website ernestartal.es is collected, processed and protected, in accordance with current Spanish and European data protection legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

Given that this website has an international scope and may be visited from anywhere in the world, data processing has been designed to comply with the highest privacy and protection standards established within the European area, which offer global guarantees to users.

1. Data Controller

The controller responsible for the personal data collected through this website is:

  • Owner: Ernest Artal
  • Address: Camí Racó 7, Riola, 46417, Valencia, Spain
  • Website: ernestartal.es
  • Contact email: info@ernestartal.es

2. What personal data do we collect?

Browsing ernestartal.es can be done without directly providing personal data. However, depending on the actions taken on the website, we may collect the following data:

  • Contact details: Name, surname and email address, if you contact us through forms or email.
  • Browsing and technical data: IP address, browser type, access times and pages visited, automatically collected via cookies for the technical operation and statistical analysis of the website.
  • Transaction data: When accessing our online store, the data necessary for billing and order management will be collected (billing address, payment data managed by secure third-party payment gateways).

3. Purpose of processing

The personal data provided will be used exclusively for the following purposes:

  • User support: Responding to inquiries, questions or requests for information received through the contact channels.
  • Catalogue and online store management: Enabling browsing of the sheet music catalogue and managing the purchase process, PDF file downloads, billing and after-sales support.
  • Website improvement: Analysing browsing behaviour to optimise the site’s structure and user experience, ensuring the security of the digital environment.
  • Legal compliance: Fulfilling legal, tax and accounting obligations arising from business activity.

4. Legal basis for processing

The legal basis for processing your data is based on:

  • The data subject’s consent: Given explicitly by ticking the corresponding box on contact forms or by accepting the use of non-technical cookies.
  • Contract performance: Necessary for the future management of purchases and downloads of sheet music from the online store.
  • Legitimate interest: To ensure the security of the website and prevent fraud.
  • Compliance with legal obligations: Regarding the retention of invoices and tax data.

5. How long will we keep your data?

Personal data will be kept for as long as strictly necessary to fulfil the purposes for which it was collected:

  • Inquiries and contact: Until the request has been resolved.
  • Customer data (sheet music sales): Retained for the duration of the contractual relationship and, subsequently, for the periods legally established to comply with tax obligations (generally between 4 and 6 years in Spain).

6. Recipients and data disclosure

As a general rule, ernestartal.es will not sell, rent or transfer your personal data to third parties. Data may only be disclosed to:

  • Service providers: Companies providing services strictly necessary for the operation of the website (such as web hosting providers, email management services or payment gateways). These providers act as data processors and are required to comply with the same privacy regulations.
  • Competent authorities: Where there is a legal obligation to do so (Tax Agency, law enforcement, etc.).

7. International data transfers

Given the global reach of the website, we prioritise working with hosting providers and digital tools whose servers are located within the European Economic Area (EEA). Where tools (such as analytics or payment gateways) located outside the EEA are used, we ensure they are subject to standard contractual clauses approved by the European Commission or equivalent certifications, thereby guaranteeing maximum security.

8. What are your rights?

Any individual has the right to obtain confirmation as to whether ernestartal.es is processing personal data concerning them. You may exercise the following rights, recognised under the GDPR, at any time:

  • Right of Access: To know what personal data of yours we are processing and for what purpose.
  • Right of Rectification: To request the correction of inaccurate or incomplete data.
  • Right of Erasure (Right to be forgotten): To request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
  • Right to Restriction of Processing: To request that the processing of data be suspended under certain circumstances.
  • Right to Data Portability: To receive your data in a structured, commonly used and machine-readable format.
  • Right to Object: To object to your personal data being subject to a particular type of processing.

You may exercise these rights by sending an email to info@erenestarta.es along with a photocopy or digital copy of a valid identity document to verify your identity.

You also have the right to file a complaint with the relevant Supervisory Authority, which in Spain is the Spanish Data Protection Agency (AEPD) (www.aepd.es), if you consider that the processing does not comply with current regulations.

9. Data security

ernestartal.es is committed to using and processing users’ personal data while respecting their confidentiality. We have implemented the necessary technical and organisational security measures, such as the use of SSL certificates (encrypted HTTPS connections), to prevent unauthorised alteration, loss, processing or access, in accordance with data protection regulations.

10. Amendments to the Privacy Policy

We reserve the right to amend this policy to adapt it to legislative or case-law developments, as well as to industry practices or changes to the online store. Any relevant amendment will be communicated through this same page with reasonable notice prior to its implementation.

Last updated: 20 July 2026